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Firefox provides better printing support and is the recommended browser to use when printing badges. Download Firefox from here.
Instructions assume that printer drivers for your printer model are already installed.

Firefox Set Up

1. Go to any event page.
2. Scroll down to the list of guests and click on the card icon () on any guest. If there are no guests, create one to test.
3. A pop up will open with the badge ready to print. Be sure to allow pop ups for https://www.badgestic.com
4. Go to the menu inside the pop-up and click on Print... or press: Ctrl + P. The print dialog will appear.
5. Select your printer from the list and configure paper size and mode for your printer.
6. Uncheck Print headers and footers, remove margins (or put 0 on all of them), and check Fit to page width on Scale. Check that the print preview looks OK.
7. Click on Print to see that it looks good on paper and for the browser to remember the settings.
8. Type about:config in the URL bar and accept all security warnings to go into advanced configuration mode.
9. Search for print.always_print_silent in the search bar and click on the arrows at the end to change it from false to true. This allwos Firefox to print without showing the print dialog.
10. Happy badge printing!
11. If you ever need to configure the printer again, go to about:config, search for print.always_print_silent again and click on the arrows again to change it back to false. Go through the whole process again.

Google Chrome Set Up

1. Go to any event page.
2. Scroll down to the list of guests and click on the card icon () on any guest. If there are no guests, create one to test.
3. A pop up will open with the badge ready to print. Be sure to allow pop ups for https://www.badgestic.com
4. Go to the menu inside the pop-up and click on Print... or press: Ctrl + P. The print dialog will appear.
5. Select your printer from the list and configure paper size and mode for your printer.
6. Uncheck Print headers and footers, remove margins (or put 0 on all of them) and put a number on Scale in order to be able to see the whole badge. Check that the print preview looks OK.
7. Click on Print to see that it looks good on paper and for the browser to remember the settings.
8. Close every chrome instances.
9. Right click on the desktop and select New -> Shortcut.
10. Select the location of the chrome executable, usually: "C:\ProgramFiles\Google\Chrome\Application\chrome.exe"
11. Click on next and type a name like "Chrome Kiosk Mode". Then select Finish.
12. Right click on the newly created icon, choose Properties. Then go to the shortcut tab and add to the target field "--kiosk-printing". So the target field looks like: >"C:\Program Files\Google\Chrome\Application\chrome.exe" --kiosk-printing
13. Start Chrome using this newly created shortcut. This allwos Chrome to print without showing the print dialog.
14. Happy badge printing!
15. If you ever need to configure the printer again, close or instances of Chrome, start chrome with its original shortcut, and reconfigure the printer. Then close all instances. And start Chrome using the "Kiosk Mode" shortcut again.

Print Server

Sometimes it might be necessary to check-in guests from multiple devices. Could be multiple phones, tablets or other computers. For this case a Print Server can be started in the computer attached to the printer(s) and all badge printing jobs will be sent to this computer.

1. Go the events page.
2. Uncheck Check In & Print On This Device.
3. Click on Print Server.
4. If setting up multiple printers, check the hosts whose guest badges will be printed with the printer attached to this browser instance.
5. Happy badge printing!

Multiple printers in one computer

Sometimes it might be necessary to use multiple printers attached to one computer. In this case you can use Firefox Profiles in order to have different instances of the browser sending print jobs to different printers. To create a browser instance in a new user profile:

1. Type about:profiles in the URL bar.
2. Click on Create a New Profile
3. Click on Next, type a name for the profile e.g. 'Printer 2' and click on finish.
4. Be sure to set your original profile as default in order to start Firefox with the original profile.
5. Then click on Launch profile in new browser on the newly created profile. This opens a firefox window with empty settings.
6. Repeat all the firefox set up steps with this new instance.
7. Log-In to Badgestic in this new browser instance, go to the event page and click on Print Server.
8. Check all the hosts that will send badge printing jobs to this browser instance.

Printers Configuration

Brother QL-810W

• Mode: Landscape | Paper size: 2"4. Download the drivers here.
• Sleep mode issue: If the printer automatically shuts down after a period of inactivity, find instructions here on how to fix it.

Troubleshooting

Sometimes issues may arise when printing due to a misconfiguration between what is selected on the browser printing dialog and the internal printer configuration. If this happens, then:

1. Type printer in the search bar.
2. Go to Printers & Scanners.
3. Click on the printer you are using to print and then click on Printing Preferences.
4. Make sure that the settings here correspond to the browser settings, specially the paper size.